Xbox 360 Doesn't Read Discs Drive Clicks

Like whatsoever new panel, the Xbox Series X and Xbox Series S aren't without problems. Although since-debunked reports of smoking consoles painted Microsoft's new consoles in a poor light, the Series X has had a surprisingly smooth launch (much smoother than the Xbox One, at least).

Yet, some problems remain. In this guide, we're going to cover the well-nigh common Xbox Series X problems, too as how to fix them.

Meet more

• xi key settings to change on your Xbox Series X
• The best Xbox Series X games
• How to ready your TV for the PS5 and Xbox Series X

Go in touch with Microsoft

Before getting to whatever fixes, accept notation of the different contact options for Microsoft and Xbox support. There's a robust back up organisation in place, and for certain issues, yous'll need to contact Microsoft for a repair or replacement. If you have a smaller issue that we oasis't covered in this guide, you can ping us on Twitter @DigitalTrends and so we can add it to this guide, as well as tag @XboxSupport. That seems to be the fastest support road.

In add-on to keeping support options handy, we recommend checking the Xbox Live condition page ofttimes. You'll detect all online issues for the Microsoft Store, games, movies, apps, and more than in that location.

Malfunction: Discs getting stuck in the disc drive

Some early Xbox Series X units have a disc bulldoze problem (the same problem responsible for the next ii issues nosotros're going to discuss). The most apropos of these bug is the disc getting stuck halfway in the disc drive, sometimes accompanied by loud clicking sounds or grinding noises.

I have an even worse problem :( What would be the all-time way to get a replacement pic.twitter.com/546UloBRkr

— drknickel (@drknickel) November xi, 2020

Potential solution

The problem here is with the disc drive itself, not with whatsoever disc is getting stuck. Because of that, we recommend getting in bear upon with Microsoft for a repair or replacement using the contact methods above.

Thankfully, the event doesn't seem too complex. An early on Reddit thread showed multiple Xbox Series X users having the same effect, attributing it to the dust cover that protects the disc drive. Users report that a small amount of force with the palm of your hand is usually plenty to loosen this cover and allow the disc to slide in.

We haven't seen any videos of this fix working, and we haven't encountered information technology ourselves. To exist clear, we don't recommend forcing a disc into your panel. If information technology messes upwards anything in the disc drive, it'll almost certainly void your warranty, and it may leave you with a cleaved game disc, besides.

Malfunction: Clicking from the disc drive or fan

Discs getting stuck is the principal issue Xbox Series X owners are experiencing, but some also are reporting a clicking sound from the console subsequently inserting a disc or while installing a video game.

Potential solution

If the clicking is coming from your disc drive, the solution is simple. Some discs may cause a clicking sound in the disc drive when loaded. A good way to test if your disc is the trouble is to insert information technology into another Xbox console — an Xbox One will piece of work — and meet if the event persists. If it doesn't, there'due south a trouble with your disc drive. Contact Microsoft to suit a repair or replacement.

If the sound is coming from the vent at the top of your Xbox Series X, nosotros have some bad news. After experiencing a clicking sound from the fan, a Reddit user opened their Xbox Serial X and found that a cable was hanging shut to the fan, causing a clicking sound when the fan started to spin.

Similar the issue above, we don't recommend taking your Series X apart. Information technology volition void your warranty, and if you don't know what y'all're doing, you could become hurt, too. Contact Microsoft using the methods higher up to arrange a repair or replacement instead.

Malfunction: Discs won't play at all

Some early on Xbox Series X units won't recognize discs at all. Note that this effect applies to all discs you insert, regardless of if they're Xbox One games, Blu-rays, or DVDs. If you're having problem with a particular disc, we recommend cleaning the disc with a damp microfiber cloth, letting information technology dry, then trying it on a different Xbox console. If the disc in question is a Microsoft published game, you may be able to commutation it nether the Xbox Game Disc Substitution plan.

Potential solution

If your console won't recognize a disc when you insert it, or it tells y'all to insert a disc when you already have one in, there are 2 possible problems. Either there'south an issue with your power manner — which, according to Microsoft, affects a small-scale number of consoles — or in that location's a problem with your disc drive.

You can solve the power issue yourself, thankfully. You lot need to change your power mode and perform a hard reset, which you can do by following these steps:

• Press theXboxbutton on your controller.
• SelectSettings(cog icon).
• FollowProfile & System > Settings > Full general > Ability Manner & First-Upward.
• NetherPower Mode,selectEnergy-Saving.
• Hold theXboxbutton on your console for 10 seconds until it has completely close downward.
• Power on your Xbox Series X and try the disc once more.

If that doesn't solve your problems, in that location's an issue with the disc bulldoze. Contact Microsoft to adapt a repair or replacement.

Malfunction: Xbox Series X won't turn on

If your Xbox Series X won't plow on, there's probably an issue with the internal power supply. Microsoft says these issues usually come afterward a power surge where the power supply will reset itself. Thankfully, at that place are some troubleshooting steps y'all tin can take to solve this problem earlier contacting Microsoft.

Potential solution

Before resetting your ability supply, some standard troubleshooting is in order. First, brand sure that the outlet the console is plugged into works by plugging another device in. If the outlet isn't the problem, you lot tin perform an internal power supply reset by unplugging the power cord of the Xbox Series X for 10 seconds, and so plugging it dorsum in. If that doesn't solve your problem, and you've confirmed the outlet isn't the issue, try a unlike power cord.

If yous still can't ability on your console, there'south an consequence with the power supply that requires servicing. Contact Microsoft using the options above.

Malfunction: No point to TV or corrupted image

The Xbox Series Ten supports 4K HDR at 120Hz with a variable refresh rate, which is enabled by the HDMI 2.i standard. The included cablevision supports HDMI 2.1, along with its resolution and refresh charge per unit features, but it may crusade issues on your TV. In particular, if you have a TV that supports variable refresh charge per unit from LG, Samsung, or Vizio, you may not see a signal or the point may be corrupted.

Potential solution

Earlier doing anything with your Xbox, brand sure your TV is updated to its latest firmware. Updates like these bring official support for external devices, and with the Xbox Series Ten using the latest tech, there's jump to exist some issues. A firmware update should solve this problem for most users.

If y'all're still having trouble and y'all tin can't make out options on the screen, y'all'll need to kick your console into condom mode. If you can see enough of the screen for navigation, you tin skip this step. To put your panel into condom mode, do the following:

• Eject any discs from your console.
• Printing the Xboxbutton on your console for 10 seconds.
• Press and hold theXbox+Ejectbuttons until you hear two beeps (go on holding until the second beep, which happens 10 seconds after the first).

At this point, your console will be in depression-resolution mode. Open the Settingsmenu and followGeneral > Television > Display Options > Video Modes.If y'all booted into low-resolution mode, change the resolution to match your Goggle box.

This effect comes upwardly with 4K at 120Hz with variable refresh charge per unit turned on. Microsoft recommends changing one of these to solve the trouble. Potential compatible solutions include 1440p at 120Hz with variable refresh charge per unit, 4K at 60Hz with variable refresh rate, and 4K at 120Hz without variable refresh rate. Whatever combination works, but you can't take all three, at to the lowest degree correct now. You'll find the resolution and refresh charge per unit options under the Display Optionsmenu and variable refresh rate settings nether Video Modes.

If issues still persist, plough off variable refresh rate on your Goggle box. Each TV is a little different, and so consult your transmission for the right instructions.

Bug: Games not launching with 0x800708ca or similar error

When launching certain games on an Xbox Serial X, y'all may become this mistake: "Something went incorrect. 0x800708ca." This fault comes up when trying to launch sure Xbox One games that have been upgraded to the Serial Ten version.Gears 5andForza Horizon four,for case, are both Xbox One games with Series X patches. Afterwards upgrading to the Serial X patch, you lot may meet this error when launching these games (or others with Series X patches).

Potential solution

Similar many early problems with the Xbox Series X, Microsoft plans to address this mistake in a future panel update. For now, Microsoft recommends resetting your console later upgrading your games to the Series X versions.

To reset your panel, perform the post-obit steps:

• Printing theXboxbutton to open the guide.
• SelectSettings(cog icon).
• FollowSystem > Panel Info > Reset Console.
• SelectReset and Keep My Games & Apps.

Additionally, yous can try uninstalling and reinstalling the game that's causing problems.

Bug: Smart Delivery games won't install or have graphical issues

Microsoft's Smart Delivery feature allows players to get the most recent version of cross-generation games. If you already own Gears 5on Xbox One, for example, you'll get the Series 10 version for free. This feature isn't without problems, withal. Certain Smart Commitment titles won't recognize that installation has finished, or they'll launch with graphical issues.

Microsoft has pinpointed this result to Xbox 1 games brought over to the Xbox Serial X on an external hard bulldoze. There doesn't seem to be a set listing of affected games, so if you installed any games from an external hard bulldoze brought over from your Xbox Ane, keep this issue in mind.

Potential solution

Unfortunately, Microsoft doesn't have an official solution for this outcome yet, though plans to address it in a future console update. For now, we recommend reinstalling games that are stored on your external hard drive to the Xbox Serial 10's internal storage. To do so, follow these steps:

• Select the game, then printing theGuidebutton.
• SelectUninstall.
• Navigate toMy Games & Apps.
• Select the game once again, and chooseInstall.

Note that this outcome seems to be a problem with the install itself, not with the storage medium. As such, moving your games from an external difficult drive to the Series X'due south internal storage may not solve the upshot.

Bug: Xbox 360 games not launching

Certain Xbox 360 games volition either not launch or immediately render players dorsum to the domicile screen after launching. Notation that this problem and its solution are exclusive to Xbox 360 games. If yous're having problems with Xbox One or Xbox Series X games, refer to the solutions to a higher place.

Potential solution

At that place isn't a set reason for this event, but it generally comes up with Xbox 360 games installed on an external hard drive that was used on an Xbox One. To solve information technology, y'all'll need to clear your local Xbox 360 storage. Make sure yous have an Xbox Alive account and that your saves have been backed up before performing the reset.

After your saves are secured, perform these steps:

• Open theSettingsmenu.
• FollowOrganisation > Storage.
• SelectArticulate Local Xbox 360 Storage.

Bug: "Trim failed" game captures and shares

There are currently three problems when capturing, editing, and sharing 4K game captures on the Xbox Serial X. The start comes upward when trimming a clip, where you may see a "trim failed" error. There are also problems when uploading 4K videos to Xbox Live — where you may see an error or blank screen after the upload — and when sharing clips to Twitter.

Microsoft hasn't reported errors for sharing on other platforms, and we haven't encountered any bug. If you lot're getting a different mistake related to 4K game captures, the solution here may still solve your trouble.

Potential solution

Although Microsoft has identified three different issues related to game captures and shares, they all have the same solution. The problem is the resolution. Thankfully, the bug was addressed in the November console operating system update. Follow Settings > Console Info > OS Versionto see what Os you take installed and to update to the latest version.

If you're notwithstanding having issues, here'due south a workaround:

• Open up theSettingsbill of fare.
• Follow Preferences > Capture & Share.
• SetGame Clip Resolutionto1080p.

Bug: Wi-Fi doesn't work or has connectedness bug

There are two issues regarding networking with the Xbox Series X right at present, though one of them is more widespread than the other. Microsoft has identified that the Fritz!Box 7430 router is causing bug for some users. There isn't an official set up now, but Microsoft plans to address the effect in a future update. Right now, nosotros recommend using an Ethernet cable if you take the Fritz!Box 7430 and tin't connect to Wi-Fi. Alternatively, you lot tin use a mobile hotspot.

The much more widespread issue relates to connection problems while playing multiplayer games. This result only applies to players using Wi-Fi, either experiencing drops while playing or being unable to connect at all.

Potential solution

Like the router event, Microsoft doesn't have an official fix for Wi-Fi problems yet. Still, at that place are a few things you tin try. First, switch from the 5GHz band to the two.4GHz band of your router, or vice versa. If that doesn't solve the issue, open your router settings and disable WPA2 for the 5GHz ring. Each router has a unlike way to access the control console, and so consult your router's manual for the correct instructions.

Bug: Can't connect controller

The wireless controller that comes with your new Xbox Serial X may not connect to the console. Before moving to the solution, make sure that you've replaced the batteries in your controller and that information technology powers on. We as well recommend trying other controllers with your gaming panel to see if they work.

Before getting to the solution, here's a quick refresher on how to connect your Xbox Serial Ten controller:

• Ability on your Xbox Series X by pressing theXboxbutton on the console.
• Turn on your controller past pressing theXboxbutton on your controller.
• Press thePairbutton on your panel until the Xbox logo starts flashing rapidly (button right higher up front USB port).
• Press the Pairbutton on your controller until the Xbox logo starts flashing rapidly (button on the back of the controller, next to the USB port).

If all is working correctly, the lights on your panel and controller will move from a rapid pulse to a slow one before turning solid white. If they don't, proceed to the solution.

Potential solution

A difficult reset of your Xbox Series Ten should solve any controller connectivity issues. Concord downwardly theXboxbutton on the front of your console for ten seconds, waiting until you hear and see the console shut off. Wait a few seconds more than, then press the Xboxbutton once more to ability on your console.

If your controller still won't connect, utilize a USB cablevision to plug it straight into your Xbox using the USB port on the front. Your controller should power on and work, merely if information technology doesn't, there'southward an issue with your controller. If your controller works wired but not wirelessly, and you've performed a hard reset and checked your batteries, contact Microsoft for a repair or replacement.

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Source: https://www.digitaltrends.com/gaming/common-xbox-series-x-problems-and-how-to-fix-them/

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